Refund Policy
All sales of digital software licenses from Linksy Guy's Tools are final. Please read this policy carefully before completing your purchase.
No Refund Policy
All products sold by Linksy Guy's Tools are digital software licenses. Because a license key is generated, delivered, and activated instantly upon purchase, the product is considered fully consumed at the moment of delivery. For this reason, all sales are final and no refunds will be issued.
All purchases are one-time payments for a fixed duration (7, 30, or 365 days) or lifetime access. We do not operate recurring billing or automatic renewals — there are no subscriptions to cancel.
Why No Refunds?
Unlike physical goods, digital software licenses cannot be "returned" — once a license key is generated and associated with your account and hardware ID (HWID), access to the software has been irrevocably granted. The following factors make a no-refund policy necessary:
- License keys are generated and delivered instantly upon payment confirmation.
- The software can be fully accessed and used from the moment of activation — there is no trial period built into the purchase flow.
- Digital products cannot be "uninstalled" or returned in a way that prevents further use.
- Each license is bound to a specific hardware ID (HWID), making it impossible to verify non-use after activation.
Billing Error Exceptions
While we do not offer refunds for change of mind or product dissatisfaction, we will review and correct the following billing errors:
- Duplicate charge — If Stripe charged your payment method more than once for the same order due to a technical error, the duplicate charge will be reversed.
- Wrong amount charged — If you were charged a different amount than what was displayed at checkout due to a billing error on our side.
- Unauthorized charge — If you did not make the purchase and believe your payment details were used without your consent, contact us immediately and also contact your bank.
Billing error claims must be reported within 7 days of the charge via our Discord support server, accompanied by the Stripe payment receipt.
Chargebacks & Disputes
Filing a chargeback or payment dispute through your bank or card issuer without first contacting us is considered a violation of these Terms and our Terms of Service. This applies regardless of the reason stated.
Initiating an unjustified chargeback will result in:
- Immediate, permanent revocation of all licenses on your account without notice.
- Permanent ban from purchasing any future products from Linksy Guy's Tools.
- Reporting of the fraudulent dispute to Stripe, which may affect your ability to use Stripe for other merchants.
- Potential legal action to recover damages and associated fees where applicable.
If you have a legitimate billing concern, please contact us on Discord before disputing the charge — we will work to resolve it promptly.